Retail Floor Specialist - Service, Sales & Displays

JD Sports Fashion PLC; Ellesmere Port; Hybrid; GBP 12,000 - 15,000; Full time

Job summary

JD Sports Fashion PLC in Ellesmere Port is seeking a Store Colleague to deliver a welcoming customer experience on the shop floor, help customers select products, and keep displays looking sharp.

You will replenish stock, process transactions, work with colleagues to hit sales goals, and follow company standards. This role offers a friendly team environment and opportunities to learn retail skills for your future career.

Qualifications

• Deliver a positive and welcoming experience for customers and provide product information as required.
• Identify customer needs and recommend suitable products to support sales objectives.
• Maintain high standards of customer service across the store floor.
• Work collaboratively with colleagues to ensure smooth store operations and presentations.
• Willingness to learn new skills and follow company processes and procedures.

Responsibilities

• Greet customers and provide product information to assist purchasing decisions.
• Assist in achieving team sales targets by identifying needs and promoting items.
• Maintain clean, organized displays and stock areas to company standards.
• Replenish stock and ensure products are correctly displayed and available.
• Handle transactions, cash, stock processing, and deliveries as required.
• Use in-store systems to support customer inquiries and daily operations.
• Adhere to policies, health and safety requirements, and work collaboratively with team.

Skills

Customer service

Communication

Teamwork

Adaptability

Organization

Job description

JD Sports Fashion PLC in Ellesmere Port is seeking a Store Colleague to deliver a welcoming customer experience on the shop floor, help customers select products, and keep displays looking sharp.

You will replenish stock, process transactions, work with colleagues to hit sales goals, and follow company standards. This role offers a friendly team environment and opportunities to learn retail skills for your future career.