Retail Floor Leader

JD Sports Fashion PLC

United Kingdom

Remote

GBP 21,000 - 27,000

Full time

6 days ago

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Job summary

JD Sports Fashion PLC is seeking a Supervisor to help run the shop floor, support colleagues and ensure high service standards. You’ll contribute to daily operations, help with opening/closing, till duties and brand presentation, while guiding the team to deliver excellent customer experiences.

The role emphasizes leadership, product knowledge, and a proactive, customer-first approach in a fast-paced retail setting.

Qualifications

Supervisory or team-leader experience in fast-paced retail or customer-facing environments.
Strong communication skills to guide and support colleagues on the shop floor.
Excellent attention to detail to uphold high service, presentation and store standards.
Interest in retail with solid product and trend awareness and ability to promote company values.

Responsibilities

Deliver excellent customer service by supporting customers, resolving queries, and ensuring team presentation meets brand expectations.
Support sales performance by monitoring service levels, using in-store devices to offer the full product range, and assisting with effective product placement.
Maintain strong visual and operational standards by keeping the shop floor clean, organised, and aligned with brand standards and company expectations.
Assist with daily operational duties including opening and closing procedures, cashing up, and supporting accurate till operations.