Retail Floor Lead: Customer Experience & Sales

ABERCROMBIE AND FITCH; United Kingdom; Vor Ort; GBP 17.000 - 24.000; Vollzeit

Benefits dieser Stelle

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Associate Assistance Program

Training and Development

Global team support

Zusammenfassung

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure a quality in-store experience and support daily sales targets.

The role sits within the store leadership team, focusing on customer experience, store performance, and adherence to brand standards. It includes opening/closing routines, POS operation, and omni-channel fulfillment.

Qualifikationen

• Education- High School Diploma/ G.E.D. equivalent preferred
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.

Aufgaben

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Kenntnisse

Customer focus

Interpersonal skills

Communication skills

Energetic and assertive

Adaptability and flexibility

Detail-oriented

Team leadership

Ausbildung

High School Diploma/G.E.D.

Jobbeschreibung

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure a quality in-store experience and support daily sales targets.

The role sits within the store leadership team, focusing on customer experience, store performance, and adherence to brand standards. It includes opening/closing routines, POS operation, and omni-channel fulfillment.