Retail Expert

Dyson; Derry/Londonderry; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading technology company seeks a retail expert in Derry/Londonderry. The role focuses on engaging customers and showcasing Dyson technology to enhance the retail experience. Responsibilities include product demonstrations, customer engagement, maintaining store presentation, and inventory management. Ideal candidates are technology enthusiasts with strong customer service skills and ambition to deliver exceptional experiences.

Qualifications

• Passion for cutting-edge technology and delivering exceptional customer experiences.
• Enthusiastic approach to engaging conversations with customers about Dyson technology.
• Ambitious with a desire for best in-class customer experience.

Responsibilities

• Become an authority on Dyson products, sharing knowledge with customers.
• Greet and assist customers, providing a personalized experience.
• Promote and demonstrate Dyson products to drive sales.
• Maintain a clean and organized store environment.
• Track inventory levels and assist with restocking.
• Collaborate with colleagues for a seamless customer experience.

Skills

Enthusiasm for technology

Customer engagement

Sales skills

Teamwork

Job description

About Us

A Dyson expert is more than just a salesperson; they are technology enthusiasts who relish the opportunity to educate and give our owners an amazing retail experience. They transform the retail space into an engaging theatre, unveiling the magic of our technology, and presenting the reasons why our machines stand out as pioneers in their field. Their mission is to convey the unique qualities and consumer benefits of Dyson products with utmost clarity and simplicity.

About the Role

This dynamic team stands at the forefront of our retail endeavours, frequently being the very first connection our customers have with Dyson. The significance of that inaugural interaction cannot be overstated; it's not just about making a sale, it's about sculpting a remarkable experience that is the start of a journey within our brand.

• Product Expertise: Become an authority on Dyson products, understanding their features, benefits, and applications. Share this knowledge with customers to help them make informed purchase decisions.
• Customer Engagement: Greet and assist customers with enthusiasm, providing a personalized and welcoming experience. Listen to their needs, answer questions, and offer tailored solutions.
• Sales and Product Demonstrations: Actively promote and demonstrate Dyson products, showcasing their unique features to drive sales and create excitement.
• Store Presentation: Maintain a clean, organized, and visually appealing store environment, ensuring products are well-displayed and easily accessible.
• Stock Management: Keep track of inventory levels, assist with restocking, and report any inventory discrepancies.
• Teamwork: Collaborate with colleagues to ensure a seamless customer experience and work with external retail partners to create best-in class experiences.

About You

• Are you passionate about cutting-edge technology and committed to delivering exceptional customer experiences?
• Are you enthusiastic and passionate about new technology and ready to engage in conversations with customers about how Dyson Technology can benefit them?
• Are you ambitious?
• Do you have a passion for best in-class customer experience?

If so, you might be the perfect fit for the Dyson retail expert role.

#LI-AC1

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.