Retail Elite Security Officer

Mitie Group plc.; Bath; On-site; GBP 21,000 - 25,000; Full time

Job summary

Mitie Group plc. in Bath is seeking Elite security officers to deliver outstanding customer service while maintaining a highly visible presence that deters anti-social behaviour. You must hold a current SIA licence and be able to provide a full 5-year checkable history.

This role emphasises public engagement, safety, and strong support for local policing partnerships. Join a team focused on creating a safe environment for colleagues and customers, with clear responsibilities to engage with the

Qualifications

• SIA licence required.
• 5-year checkable history to support offer/employment.

Responsibilities

• Deliver industry leading customer service.
• Create a safe environment free from crime for customers and colleagues.
• Manage anti-social behaviour and build relationships with those that cause it.
• Engage with the public by providing a welcoming presence.
• Assist visitors with queries in a friendly and polite manner.
• Support the Police and crime partnerships to aid crime reduction in store.
• Wear Body Worn CCTV to support crime reduction and safety.

Skills

Customer service

Excellent communication

Professional demeanor

Job description

Mitie is looking for an Elite security officers who can deliver exceptional customer service whilst providing a highly visible presence that reduces the impact of anti-social behaviour upon colleagues and customers.

You must hold a current SIA licence.

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment stopped.

Main duties:

• To deliver industry leading customer service
• To create a safe environment, free from crime and the fear of crime for customer and colleagues
• To manage anti-social behaviour and build relationships with those that cause this
• Engage with members of the public by providing a welcoming presence
• Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service
• Support the Police and crime partnerships where required to aid with the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety