Elite Retail Security & Customer Experience

Mitie Cleaning & Hygiene Services; Greater London; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Annual leave entitlement

Pension

Life insurance

Free uniform

SIA re-licensing

Induction and training

Employee benefits

Apprenticeship schemes

Career progression

Job summary

Mitie Cleaning & Hygiene Services is seeking Elite security officers to deliver exceptional customer service with a highly visible presence to deter anti-social behaviour. You must hold a current SIA licence and be able to discuss at interview several site locations around South London.

Role focuses on safety, customer service, and collaboration with local teams and police partnerships to ensure a secure shopping environment.

Qualifications

• You must hold a current SIA licence.
• A full 5-year checkable employment/education history is required.

Responsibilities

• Deliver industry-leading customer service.
• Create a safe environment, free from crime and fear.
• Manage anti-social behaviour and engage with those causing it.
• Engage with the public with a welcoming presence.
• Assist the public with queries in a friendly, polite manner.
• Support policing partnerships to reduce crime in-store.
• Wear Body Worn CCTV to deter crime and protect staff and customers.

Skills

Customer service

Presence

Tools

Body Worn CCTV

Job description

Mitie Cleaning & Hygiene Services is seeking Elite security officers to deliver exceptional customer service with a highly visible presence to deter anti-social behaviour. You must hold a current SIA licence and be able to discuss at interview several site locations around South London.

Role focuses on safety, customer service, and collaboration with local teams and police partnerships to ensure a secure shopping environment.