Retail Deputy Manager — Lead, Coach & Exceed Sales

TUI; Malpas; On-site; Full time

Job summary

A leading vacation company in Malpas is seeking a Deputy Manager to join their Retail Team. In this role, you will lead and develop a large team, ensuring exceptional customer service and achieving sales targets. The ideal candidate will have a passion for leadership, excellent communication skills, and the ability to work a flexible schedule including weekends. Benefits include a competitive salary, commission, and various holiday perks.

Benefits

Competitive salary

Commission and bonus schemes

Holiday benefits and discounts

Health and Wellbeing support

Pension scheme and life assurance

Qualifications

• Proven experience in a leadership role with a passion for customer service.
• Ability to coach and develop a team effectively.
• Strong communication skills and organizational abilities.

Responsibilities

• Lead and inspire the retail team to achieve sales and service targets.
• Monitor customer feedback and enhance customer satisfaction.
• Assist the manager in recruiting and developing talent.

Skills

Leadership

Customer Service

Coaching

Flexibility

Job description

A leading vacation company in Malpas is seeking a Deputy Manager to join their Retail Team. In this role, you will lead and develop a large team, ensuring exceptional customer service and achieving sales targets. The ideal candidate will have a passion for leadership, excellent communication skills, and the ability to work a flexible schedule including weekends. Benefits include a competitive salary, commission, and various holiday perks.