Retail Department Lead — Coach Teams, Elevate Service

Halfords; Greater London; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Store discount 25%

Employee discount 50% at Halfords Auto

Discount on breakdown cover

Cycle to Work scheme

Health Cash Plan

Sharesave scheme

Wagestream pay access

Life Assurance

Uniform

Job summary

Halfords are recruiting for a store department supervisor in Greater London. You will help run the day-to-day operations, supervise a small team, coach colleagues and deliver market-leading customer service on the shop floor. A focus on accuracy, speed and attention to detail will help you excel.

This role is a gateway to management and Halfords invests in training to develop your career. You’ll support the store management team, take on key holder responsibilities, uphold security procedures

Qualifications

• Experience of supervising or leading a small team.
• Experience of delivering great customer service in retail/sales.
• Experience of on‑the‑job training / coaching others.
• Experience of working to tight deadlines.
• Track record of achieving sales targets.
• Optional knowledge in motoring or cycling; training provided.

Responsibilities

• Run the day-to-day operations of a department on the sales floor.
• Supervise and coach colleagues to deliver high standards.
• Support the store management team to enable best service delivery.
• Take key holder responsibilities and follow security procedures.

Skills

Team leadership

Customer service

Coaching & training

Deadline-driven

Sales targets

Motoring/cycling knowledge

Job description

Halfords are recruiting for a store department supervisor in Greater London. You will help run the day-to-day operations, supervise a small team, coach colleagues and deliver market-leading customer service on the shop floor. A focus on accuracy, speed and attention to detail will help you excel.

This role is a gateway to management and Halfords invests in training to develop your career. You’ll support the store management team, take on key holder responsibilities, uphold security procedures