Retail Department Lead — Elevate Service & Team Growth

Halfords; Waterford; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Store discount 25%

Employee discount up to 50% at Halford

Discounts on Breakdown Cover

Cycle to Work scheme

Wagestream access

Health Cash Plan

Life Assurance

Uniform

Sharesave option

Job summary

Halfords in the United Kingdom is seeking a retail team member to help run a department on the sales floor. You will supervise and coach teammates to deliver market-leading standards and exceptional customer service, with some key holder responsibilities and alignment to store security and stock loss procedures.

The role acts as a gateway to management, with strong investment in training to develop your career across Retail or the Group.

Qualifications

• Experience supervising a small team.
• Experience delivering great customer service in a retail or services environment.
• Experience delivering on-the-job training / coaching to others.
• Experience working to tight deadlines.
• Track record of achieving exceptional results against sales targets.

Responsibilities

• Oversee day-to-day running of a department and support store management.
• Lead and coach colleagues to deliver market-leading standards to customers.
• Ensure high standards of service delivery and teamwork.
• Adhere to store security and stock loss procedures.

Skills

Supervising

Team leadership

Customer service

Coaching

Deadline driven

Sales targets

Job description

Halfords in the United Kingdom is seeking a retail team member to help run a department on the sales floor. You will supervise and coach teammates to deliver market-leading standards and exceptional customer service, with some key holder responsibilities and alignment to store security and stock loss procedures.

The role acts as a gateway to management, with strong investment in training to develop your career across Retail or the Group.