Retail Department Lead (Motors & Cycling)

Halfords; Luton; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Store discount 25% off most products

Employee discount up to 50% off garage

Discount on breakdown cover

Discounts on groceries and holidays

Employee wellness programme

Trade Price Bike Scheme

Life Assurance

Uniform

Sharesave scheme

Cycle to Work scheme

Wagestream

Health Cash Plan

Job summary

Halfords in Luton is seeking a passionate retail colleague to join the sales floor leadership team. You will supervise a department, coach colleagues and deliver market-leading customer service while guiding daily operations.

Experience in supervising a team and delivering great service is essential; you’ll have key holder responsibilities and receive strong training to progress into management within the Halfords group.

Qualifications

• Experience of supervising or leading a small team
• Experience of delivering great customer service in a retail/sales environment
• Experience of delivering on the job training / coaching to others
• Experience of working to tight deadlines
• Track record of achieving exceptional sales targets
• Ideally some technical knowledge in motoring or cycling (training provided)

Responsibilities

• Oversee the day-to-day running of a department and supervise team members to deliver high service standards.
• Support the store management team to ensure best service delivery to customers.
• Hold key holder responsibilities and follow security and stock loss procedures.
• Invest in training and development to help colleagues progress into management roles.
• Contribute to meeting sales targets and delivering excellent customer experiences.

Job description

Halfords in Luton is seeking a passionate retail colleague to join the sales floor leadership team. You will supervise a department, coach colleagues and deliver market-leading customer service while guiding daily operations.

Experience in supervising a team and delivering great service is essential; you’ll have key holder responsibilities and receive strong training to progress into management within the Halfords group.