Retail Customer Service Team Leader

Flutter Entertainment Plc; Tees Valley; Vor Ort; GBP 15.000 - 21.000; Vollzeit

Benefits dieser Stelle

Competitive salary including pay rise

Performance bonus & rewards

Flexible work patterns

Company pension scheme

Staff discounts and perks

Zusammenfassung

Paddy Power in the Tees Valley is hiring a Customer Service Team Leader to welcome customers to our retail shops, deliver best-in-class service, and promote our offers. You will lead by example, ensuring outstanding hospitality and a warm, safe shopping environment.

You’ll host customers, answer queries, help with bets at terminals or in-shop, support shop operations in the manager’s absence, and uphold company values through flexible, customer-focused work.

Aufgaben

• Assisting customers to place bets through various channels, such as our betting terminals, telephone services, and in-shop transactions.
• Maintaining excellent shop presentation standards to create an inviting atmosphere for customers.
• Responsible for all operations in the absence of the Shop Manager, ensuring smooth functioning of the shop.
• Adapting to different situations while remaining customer-focused.
• Fulfilling social responsibility duties by adhering to established guidelines and regulations.

Jobbeschreibung

Paddy Power in the Tees Valley is hiring a Customer Service Team Leader to welcome customers to our retail shops, deliver best-in-class service, and promote our offers. You will lead by example, ensuring outstanding hospitality and a warm, safe shopping environment.

You’ll host customers, answer queries, help with bets at terminals or in-shop, support shop operations in the manager’s absence, and uphold company values through flexible, customer-focused work.