Retail Customer Service Associate | Flexible Hours

One Stop Stores Ltd; York and North Yorkshire; Presencial; GBP 12.000 - 15.000; Jornada completa

Descripción de la vacante

One Stop Stores Ltd in the United Kingdom is hiring a Customer Service Assistant to join our store team. You will work in a fast-paced retail environment, engaging with customers, handling payments, stocking shelves and helping maintain store presentation.

With a customer-first mindset, you will contribute to a positive shopping experience, follow our policies and safety procedures, and support colleagues to ensure smooth day-to-day operations.

Formación

• Provide excellent customer service with passion and pride.
• Encourage customers to provide feedback via the Have Your Say survey.
• Work across all store areas including online, tills, replenishment, vending and stock routines.
• Follow training to ensure we work safely.
• Participate in seasonal, community and charity events.
• Understand store performance and our role in delivering profit.
• Maintain a welcoming environment and follow store policies.

Responsabilidades

• Know your customers and serve them with passion and pride.
• Stock shelves and handle payments with accuracy.
• Assist in online orders, tills, replenishment and stock routines to meet customer needs.
• Keep the store safe by following training and safety procedures.
• Support seasonal and community events and create an inclusive atmosphere.
• Follow Think 25 policy when serving age-restricted products.
• Keep aisles tidy and assist with shift coverage when needed.

Conocimientos

Customer service

Cash handling

Teamwork

Communication

Descripción del empleo

One Stop Stores Ltd in the United Kingdom is hiring a Customer Service Assistant to join our store team. You will work in a fast-paced retail environment, engaging with customers, handling payments, stocking shelves and helping maintain store presentation.

With a customer-first mindset, you will contribute to a positive shopping experience, follow our policies and safety procedures, and support colleagues to ensure smooth day-to-day operations.