Retail Customer Service Pro — Flexible Hours & Local Impact

One Stop Stores Ltd; Wincanton; In loco; GBP 18.000 - 23.000; Tempo pieno

Descrizione del lavoro

One Stop Stores Ltd, a Tesco subsidiary, is hiring a Customer Service Assistant for a fast-paced retail environment. You will help stock shelves, process payments, and uphold store appearance while delivering excellent service to customers.

You will engage customers, support through tills and replenishment, and contribute to a safe, welcoming store culture with flexible working options and community involvement.

Competenze

• Experience in customer service in a retail environment.
• Willingness to work across store areas including tills and replenishment.
• Adherence to safety and security procedures.

Mansioni

• Know my customers and serve them with passion.
• Encourage customer feedback via surveys.
• Work across store areas including tills, online, replenishment, vending and stock routines.
• Follow training to work safely.
• Participate in seasonal and charity events.
• Understand store performance and profit contributions.
• Follow company values and policies.
• Clock in and out to ensure accurate pay.
• Follow security procedures and wear safety equipment.
• Follow Think 25 policy when serving age-restricted products.
• Respond quickly to assistance calls on self-service checkouts.
• Keep aisles tidy and store area organized.
• May run shift in absence of the Shift Leader.
• Follow training to keep myself and others safe and legal.
• Post Office Local duties and background check must pass if applicable.

Conoscenze

Customer service

Cash handling

Retail operations

Safety procedures

Strumenti

Tills

Descrizione del lavoro

One Stop Stores Ltd, a Tesco subsidiary, is hiring a Customer Service Assistant for a fast-paced retail environment. You will help stock shelves, process payments, and uphold store appearance while delivering excellent service to customers.

You will engage customers, support through tills and replenishment, and contribute to a safe, welcoming store culture with flexible working options and community involvement.