Retail Customer Advocate | Flexible Store Support

One Stop Stores Ltd; Henley-on-Thames; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Flexible working arrangements

Comprehensive benefits package

Job summary

One Stop Stores Ltd in Henley-on-Thames is seeking a Customer Service Assistant to enhance customer experience in a fast-paced retail setting. You will support daily operations, ensuring exemplary customer service and store maintenance.

Responsibilities include assisting customers, restocking shelves, and maintaining store cleanliness. A commitment to safety and the ability to handle feedback are essential. One Stop offers a range of flexible working benefits for its colleagues.

Qualifications

• Strong ability to deliver excellent customer service in a retail environment.
• Capable of taking feedback and improving service.
• Knowledge of store operations and compliance with safety procedures.

Responsibilities

• Provide excellent customer service and support.
• Stock shelves and process payments.
• Ensure a clean and well-organized store environment.
• Handle store operations including running shifts when needed.

Skills

Customer service

Communication

Teamwork

Job description

One Stop Stores Ltd in Henley-on-Thames is seeking a Customer Service Assistant to enhance customer experience in a fast-paced retail setting. You will support daily operations, ensuring exemplary customer service and store maintenance.

Responsibilities include assisting customers, restocking shelves, and maintaining store cleanliness. A commitment to safety and the ability to handle feedback are essential. One Stop offers a range of flexible working benefits for its colleagues.