Retail Customer Service Champion - Flexible Hours

One Stop Stores Ltd; Leicester; Vor Ort; GBP 18.000 - 23.000; Vollzeit

Zusammenfassung

One Stop is seeking a Customer Service Assistant to join our team in a fast-paced retail environment where no day is the same. You will play an important role in day-to-day store operations, delivering excellent customer service, stocking shelves, processing payments, and helping maintain a welcoming store appearance.

As the customer is at the heart of everything we do, you’ll continuously seek ways to improve service, learn on the job through coaching and feedback, and help ensure the store

Qualifikationen

• Experience in customer service is preferred.
• Ability to work in a fast-paced retail environment.
• Comfortable handling payments and stocking shelves.

Aufgaben

• Know and serve customers with passion and pride, delivering natural service.
• Encourage customer feedback and complete surveys.
• Support store operations across tills, replenishment, and stock routines.
• Follow training to work safely and uphold store procedures.
• Participate in events and help foster an inclusive atmosphere.
• Understand store performance and your role in delivering profit.
• Adhere to company policies and clock in/out accurately.
• Maintain safety procedures and use required safety equipment.
• Follow age-restricted product policies and assist customers.

Kenntnisse

Customer service

Communication

Cash handling

Teamwork

Jobbeschreibung

One Stop is seeking a Customer Service Assistant to join our team in a fast-paced retail environment where no day is the same. You will play an important role in day-to-day store operations, delivering excellent customer service, stocking shelves, processing payments, and helping maintain a welcoming store appearance.

As the customer is at the heart of everything we do, you’ll continuously seek ways to improve service, learn on the job through coaching and feedback, and help ensure the store