Retail Customer Service Assistant - Part-Time with Training

Mole Valley Farmers Limited; United Kingdom; A distancia; GBP 15.000 - 18.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Pension scheme (Scottish Widows)

Employee discount (up to 25% in store)

Free parking on site

33 days of annual leave (pro-rated for

Pro-rated annual leave

Excellent training and development

Career progression opportunities

Life Assurance

Employee Assistance Programme

Comprehensive colleague benefits

Enhanced Family Leave Policies

Descripción de la vacante

Mole Valley Farmers Limited is seeking a friendly Customer Service Assistant to join our Retail team in Ripley on a temporary 3-month contract. This part-time role offers flexible weekend work with 8 hours per week and involves helping customers, stocking shelves, and handling simple inquiries with a customer-first approach.

You’ll gain training in our systems, learn product knowledge, and contribute to presenting products and promotions while upholding health, safety, GDPR guidelines, and store

Formación

• No previous experience required; full training will be provided.
• Strong retail disciplines and a passion for customer service.
• Good IT skills and ability to manage systems accurately.
• Awareness of Health & Safety and GDPR compliance.
• Excellent communication and interpersonal skills.
• Confident, enthusiastic and approachable attitude.

Responsabilidades

• Delivering excellent customer service that is friendly, respectful, and solution-focused.
• Supporting the store team in maximising sales opportunities through product knowledge.
• Taking ownership of a designated department and driving sales through merchandising and promotions.
• Reviewing stock levels and adjusting seasonally to meet customer needs.
• Processing goods inwards and maintaining stock file accuracy.
• Ensuring visual merchandising standards are met and the store is well-presented.
• Becoming proficient in cash handling and following company procedures.
• Working in line with health & safety guidelines and GDPR compliance.

Conocimientos

Customer service

Communication

IT skills

Interpersonal skills

Ability to work under pressure

Herramientas

POS system

Descripción del empleo

Mole Valley Farmers Limited is seeking a friendly Customer Service Assistant to join our Retail team in Ripley on a temporary 3-month contract. This part-time role offers flexible weekend work with 8 hours per week and involves helping customers, stocking shelves, and handling simple inquiries with a customer-first approach.

You’ll gain training in our systems, learn product knowledge, and contribute to presenting products and promotions while upholding health, safety, GDPR guidelines, and store