Part-Time Retail Customer Service Associate | Pension & 33 Days Leave

Mole Valley Farmers Limited; Romsey; On-site; GBP 4,500 - 5,300; Part time

Benefits offered by this job

Scottish Widows contributory pension –

Up to 25% colleague discount in store

33 days of annual leave (pro-rated)

Excellent training and development

Plenty of career progression

Life Assurance

Employee Assistance Programme

Job summary

Mole Valley Farmers Limited in Romsey is seeking a Customer Service Assistant. This part-time position involves delivering excellent customer service and assisting with stock management and merchandising to support store performance.

You will join a team that values Customer First, Honest, Committed, Knowledgeable, Courageous, and Innovative standards. Training is provided; weekends required.

Qualifications

• No previous experience required; full training will be provided.
• Strong retail disciplines and a passion for customer service.
• Good IT skills and ability to manage systems accurately.
• Awareness of Health & Safety and GDPR compliance.
• Excellent communication and interpersonal skills.
• Confident, enthusiastic, and approachable attitude.
• Ability to work under pressure and manage priorities.
• Flexible and adaptable to meet business needs.
• Team-oriented attitude with a passion for delivering outstanding customer service.

Responsibilities

• Delivering excellent customer service that is friendly, respectful, and solution-focused.
• Supporting the store team in maximising sales opportunities through product knowledge.
• Taking ownership of a designated department and driving sales through merchandising and promotions.
• Reviewing stock levels and adjusting seasonally to meet customer needs.
• Processing goods inwards and maintaining stock file accuracy.
• Ensuring visual merchandising standards are met and the store is well-presented.
• Becoming proficient in cash handling and following company procedures.
• Working in line with health & safety guidelines and GDPR compliance.

Skills

Customer service

Communication skills

IT skills

Health & safety

Job description

Mole Valley Farmers Limited in Romsey is seeking a Customer Service Assistant. This part-time position involves delivering excellent customer service and assisting with stock management and merchandising to support store performance.

You will join a team that values Customer First, Honest, Committed, Knowledgeable, Courageous, and Innovative standards. Training is provided; weekends required.