Customer Experience Associate — Part-Time Retail

Mole Valley Farmers Limited; Colan; Remote; GBP 15.000 - 18.000; Teilzeit

Benefits dieser Stelle

Scottish Widows pension (company match

Up to 25% store discount

Free parking on site

33 days annual leave (pro-rated)

Comprehensive training

Career progression opportunities

Life Assurance

Employee Assistance Programme

Colleague benefits

Zusammenfassung

Mole Valley Farmers Limited is seeking a Customer Experience Team Member in St Columb on a part-time, temporary contract. The role focuses on friendly, expert customer service, helping shoppers find products and providing advice to support sales targets.

You’ll work on a rota, 20 hours per week, with a welcoming, team-driven store atmosphere. The position requires a genuine interest in retail, strong communication, and the ability to learn new systems.

Qualifikationen

• Excellent customer service mindset and retail awareness
• Strong communication and interpersonal skills
• Good IT skills and willingness to learn new systems
• Ability to work under pressure and manage multiple tasks

Aufgaben

• Deliver friendly, knowledgeable and solution-focused service to customers
• Build relationships with customers and understand their needs
• Promote current offers and recommend suitable products
• Support achievement of sales targets and store KPIs
• Handle customer queries and take ownership of follow-up
• Demonstrate strong product knowledge across all departments
• Promote the membership scheme and process transactions accurately
• Maintain high standards of store presentation and stock awareness
• Follow health and safety procedures and safe working practices

Jobbeschreibung

Mole Valley Farmers Limited is seeking a Customer Experience Team Member in St Columb on a part-time, temporary contract. The role focuses on friendly, expert customer service, helping shoppers find products and providing advice to support sales targets.

You’ll work on a rota, 20 hours per week, with a welcoming, team-driven store atmosphere. The position requires a genuine interest in retail, strong communication, and the ability to learn new systems.