Part-Time Retail Customer Service—Sunday Shift

Mole Valley Farmers Limited; Basingstoke; Hybride; GBP 15 000 - 18 000; Temps partiel

Avantages offerts par ce poste

Pension match

Discount in store

Free parking

Annual leave

Training opportunities

Career progression

Life Assurance

Employee Assistance Program

Benefits package

Family leave

Résumé du poste

Mole Valley Farmers Limited is seeking a friendly Customer Service Assistant in Basingstoke. This part-time role covers Sundays, offering 4 hours per week with pay between £10.85 and £12.71 per hour.

You will help deliver an exceptional shopping experience by assisting customers, maintaining stock and merchandising, and upholding health and safety and GDPR standards. Training is provided for all new starters.

Qualifications

• No previous experience required; full training provided.
• Strong retail disciplines and a passion for customer service.
• Good IT skills and ability to manage systems accurately.
• Awareness of Health & Safety and GDPR compliance.
• Excellent communication and interpersonal skills.
• Flexible and adaptable to meet business needs.
• Proactive, approachable, and solution-focused with a team attitude.

Responsabilités

• Deliver excellent customer service that is friendly, respectful, and solution-focused.
• Support the store team in maximising sales opportunities through product knowledge.
• Take ownership of a designated department and drive sales through merchandising and promotions.
• Review stock levels and adjust seasonally to meet customer needs.
• Process goods inwards and maintain stock file accuracy.
• Ensure visual merchandising standards are met and the store is well-presented.
• Becoming proficient in cash handling and following company procedures.
• Work in line with health & safety guidelines and GDPR compliance.

Connaissances

Customer service

Retail knowledge

IT skills

Communication

Teamwork

Outils

POS system

Description du poste

Mole Valley Farmers Limited is seeking a friendly Customer Service Assistant in Basingstoke. This part-time role covers Sundays, offering 4 hours per week with pay between £10.85 and £12.71 per hour.

You will help deliver an exceptional shopping experience by assisting customers, maintaining stock and merchandising, and upholding health and safety and GDPR standards. Training is provided for all new starters.