Retail Customer Experience Specialist

Sainsbury's; Kirkcaldy; On-site; GBP 12,398,000 - 15,154,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Pension and life cover

Sainsbury’s share schemes

Mental wellbeing resources

Retail savings

Job summary

Sainsbury's is seeking store colleagues to deliver friendly, proactive service across busy shopping periods. You will help with shelves, picking orders, serving customers, and promoting products while using digital tools to enhance the experience.

Join a team that thrives in a fast-paced, physical environment and supports each other to maintain high standards, with opportunities for development and a rewarding benefits package.

Qualifications

• Friendly and welcoming attitude with enthusiasm for helping customers.
• Thrive in a fast-paced, physical environment.
• Committed team player supporting colleagues and working together.
• Flexibility to work across the store and take on new challenges.
• Willingness to learn and adopt new digital tools to improve service.

Responsibilities

• Putting customers first with thoughtful, friendly, and helpful service.
• Support customers across shelves, picking orders, serving, or selling products.
• Use digital tools to do the job efficiently and enhance experience.
• Organise and move stock; keep shelves tidy and well-presented.
• Build knowledge of products, services, and promotions to make helpful recommendations.

Skills

Friendly demeanour

Customer first mindset

Team player

Adaptability

Willing to learn digital tools

Job description

Sainsbury's is seeking store colleagues to deliver friendly, proactive service across busy shopping periods. You will help with shelves, picking orders, serving customers, and promoting products while using digital tools to enhance the experience.

Join a team that thrives in a fast-paced, physical environment and supports each other to maintain high standards, with opportunities for development and a rewarding benefits package.