Retail Customer Experience Associate

Sainsbury's; Redhill; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced family leave

Pension and life cover

Sainsbury’s share schemes

Retail discounts

Cycle to work

Wellbeing platform

Pay advance

Job summary

Sainsbury's is recruiting store colleagues to deliver friendly, helpful service across a busy retail environment. You will support customers, stock shelves, assist with orders, and use digital tools to enhance the shopping experience.

You’ll learn about products and promotions, stay flexible across store areas, and contribute to a clean, well-presented environment. A welcoming attitude and teamwork are essential for success.

Qualifications

• Friendly and welcoming approach with a genuine enthusiasm for helping customers.
• Able to thrive in a fast-paced, physical, high-energy retail environment.
• Team player who supports colleagues and works well with others.
• Flexible and willing to work across the store and take on new challenges.
• Keen to learn, develop and embrace new digital tools to improve service.

Responsibilities

• Put customers first and make them feel valued through friendly, helpful service.
• Assist across tasks such as shelf filling, order picking, cashiering or product sales.
• Use digital tools effectively to enhance the customer experience.
• Organise and move stock, keep shelves tidy and well-presented, and handle heavy loads.
• Build knowledge of products, services and promotions to make confident recommendations.

Job description

Sainsbury's is recruiting store colleagues to deliver friendly, helpful service across a busy retail environment. You will support customers, stock shelves, assist with orders, and use digital tools to enhance the shopping experience.

You’ll learn about products and promotions, stay flexible across store areas, and contribute to a clean, well-presented environment. A welcoming attitude and teamwork are essential for success.