Retail Customer Experience Associate

Retail; Redcar; On-site; GBP 19,000 - 22,000; Part time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury's shares

Retail savings

Physical wellbeing

Mental wellbeing

Financial support

Job summary

Sainsbury's is seeking a Customer Assistant to deliver a friendly, helpful shopping experience in-store. You will help with shelf filling, order picking, customer service, and using digital tools to enhance service.

Join a supportive team with flexible roles across the store, maintaining stock presentation and contributing to a positive customer journey. A range of benefits and development opportunities are offered.

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers.
• Thrive in a fast-paced, physical and high-energy environment.
• Committed team player, always willing to support colleagues and work together.
• Flexibility and willingness to work across the store and take on new challenges.
• Open to learning, developing and trying new things to improve our service.
• Confident learning to use new digital tools and technology to do your job brilliantly.
• Take pride and ownership in your work with close attention to detail and keeping a tidy space.

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service.
• Ready to help wherever customers need you most, whether filling shelves, picking orders, serving customers or selling products.
• Using and embracing digital tools to do your job well and enhance customer experience.
• Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and moving heavy loads to the correct store location.
• Building knowledge of products, services and promotions to confidently recommend to customers.

Skills

Friendly demeanor

Team player

Flexible

Willing to learn

Digital tool savvy

Attention to detail

Job description

Sainsbury's is seeking a Customer Assistant to deliver a friendly, helpful shopping experience in-store. You will help with shelf filling, order picking, customer service, and using digital tools to enhance service.

Join a supportive team with flexible roles across the store, maintaining stock presentation and contributing to a positive customer journey. A range of benefits and development opportunities are offered.