Customer Experience Associate

Retail; Harlow; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Pension and life cover

Sainsbury’s share schemes

Other Retail savings

Physical wellbeing

Mental wellbeing

Financial support

Job summary

Sainsbury's is hiring store colleagues to deliver friendly, customer‑focused service across our busy stores in the United Kingdom. You’ll help customers, fill shelves, pick orders, and use digital tools to enhance the shopping experience.

You’ll work in a fast-paced environment, take pride in presentation, and support teammates across the store. We offer a range of benefits and development opportunities.

Qualifications

• Friendly and welcoming attitude with a passion for helping customers.
• Able to thrive in a fast-paced, physical store environment.
• Willing to support colleagues across the store.
• Open to learning new products and promotions.

Responsibilities

• Assist customers with queries and purchases.
• Fill shelves, stock takes and keep areas tidy.
• Operate digital tools and checkout systems.
• Share product knowledge and recommendations.
• Maintain clean, organized store presentations.

Skills

Customer service

Team player

Flexibility

Friendly demeanor

Digital tools

Tools

POS systems

Job description

Sainsbury's is hiring store colleagues to deliver friendly, customer‑focused service across our busy stores in the United Kingdom. You’ll help customers, fill shelves, pick orders, and use digital tools to enhance the shopping experience.

You’ll work in a fast-paced environment, take pride in presentation, and support teammates across the store. We offer a range of benefits and development opportunities.