Retail Associate (16 hours) - Bicester Village

New Balance; Bicester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive compensation

Retail Bonus Scheme

Great development opportunities

Generous staff discount

Flexible uniform package

Job summary

New Balance in the United Kingdom is seeking enthusiastic retail associates to engage, educate and entertain customers from the moment they walk through the door. You will represent the brand, deliver a high-energy shopping experience, and drive sales through excellent service.

Join a team that values inclusivity, great development opportunities and a supportive environment. A passion for retail, strong communication, and flexibility to work weekends and holidays are essential to succeed, with

Qualifications

• Team player with strong customer service skills.
• Ability to learn quickly and adapt to retail operations.
• Excellent communication and interpersonal skills.
• Flexible to work weekends and holidays.
• Passion for retail and sales and the New Balance brand.

Responsibilities

• Achieve personal KPIs and contribute to store performance.
• Deliver total customer satisfaction from entry to departure.
• Help maintain a commercially driven store following company guidelines.
• Adhere to health, safety and environmental standards in store.
• Support management and perform other duties as required.

Skills

Team Player

Customer service

Retail and sales

Desire to learn

Communication skills

Flexible schedule

Job description

New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers.

MAJOR ACCOUNTABILITIES

• To achieve personal KPIs and contribute to overall store performance
• Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
• Help to ensure the store remains as commercial as possible following company guidelines
• Adhere to company’s policies and procedures
• Responsible for maintaining health, safety, and environmental standards in store
• Perform other duties are required from the management team

REQUIREMENTS FOR SUCCESS

• Team Player
• Demonstrate customer service skills
• A passion for retail and sales
• Desire to learnAbility to perform basic maths and general retail operational processes
• Effective communication skills
• Flexible work schedule including weekends and holidays

ADDITIONAL BENEFITS

• Competitive compensation
• Potential to earn more through our Retail Bonus Scheme
• Great development opportunities
• Inclusive working environments across all our European locations
• Generous staff discount
• Project involvement across our European region
• Flexible uniform package