RESTAURANT WAITER - MICHELIN STAR

Grantley Hall Group Limited; Ripon; Hybrid; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Monthly service charge

Holiday entitlement 31–33 days

Free parking

Complimentary meals

Accommodation discount

Wellbeing support

Job summary

Grantley Hall Group Limited in North Yorkshire is seeking a hospitality professional to join our luxury hotel restaurant team. The role offers a competitive annual salary and benefits, with a strong focus on guest experience and operational excellence.

Responsibilities include maintaining impeccable service, coordinating with kitchen, and upholding the renowned Grantley Hall standards. The position supports a premium guest journey in a landmark 17th-century property with Michelin-rated accolades.

Qualifications

• Hands-on approach to work and a proactive attitude.
• Passionate about hospitality and guest experience.
• Detail oriented and committed to high standards.

Responsibilities

• Ensure service is performed to Grantley Hall standards.
• Take responsibility for your working area.
• Communicate effectively with kitchen and senior staff.
• Uphold the restaurant's reputation at all times.
• Prepare your section and Mise en Place before service.
• Carry out daily schedules and maintain high cleanliness.

Skills

Hands-on approach

Hospitality mindset

Attention to detail

Customer interaction

Communication skills

Team collaboration

Job description

Salary: £29,835 per annum plus monthly tronc typically £3,400 annually

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.

Key Responsibilities

• Ensure that the service is always performed in a professional manner and to the standards of Grantley Hall
• Take complete responsibility of your working area
• Communicate effectively with the kitchen and senior staff
• Ensure you always uphold the reputation of the restaurant
• Organise and assist all preparation needed prior to service
• Responsible for preparing your section to the highest standards, ensuring all mise en place is correct, carrying our daily schedules

Key Skills, Qualities & Experience

• Hands on approach to work, always being productive and looking to improve
• Passionate about hospitality
• Detail orientated and drives standards
• Possess a positive attitude and a desire to learn
• Ability to meet deadlines and work under pressure
• Engage with hotel guests on a regular basis
• Friendly, courteous and helpful with excellent communication skills
• Motivated to go the extra mile for guests and colleagues
• Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team

Grantley Hall offers a wide range of benefits and opportunities for all employees:

• A monthly service charge - typically £3,400 annually
• 31 days holiday increasing to 33 days with length of service
• Access to earnings before payday (Stream)
• Holiday Buy/Sell Scheme
• Free parking
• Complimentary meals when on duty
• Discounted modern and spacious live-in accommodation
• Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more...
• Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs
• Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector.We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.
• Discounted hotel stays with Pride of Britain hotels
• Complimentary bespoke uniform and annual shoe allowance
• Free sight tests for those eligible
• Onsite Team Gym with professional induction
• Refer a Friend Scheme where you can earn up to £1000
• 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch'
• Grantley Academy to support your development

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Salary

£29,835 per annum plus monthly tronc typically £3,400 annually