RESTAURANT SUPERVISOR

Grantley Hall Group Limited; Ripon; Hybrid; GBP 31,000 - 37,000; Full time

Benefits offered by this job

31 days holiday

Free parking

Complimentary meals when on duty

Discounted live-in accommodation

Job summary

Grantley Hall Group Limited is seeking a hands-on supervisor to lead BOH operations within its luxury North Yorkshire hotel. You will coordinate kitchen and back-of-house teams, manage staff performance, and uphold strict hygiene standards to ensure seamless service.

In this role you will oversee inventory, maintain equipment, implement SOPs, and support logistics and waste management. A fast-paced environment requires attention to detail and strong leadership to maintain exceptional guest

Qualifications

• Previous experience in a similar supervisory role within the hospitality industry.
• Strong organisational and leadership skills to manage and motivate a team.
• Ability to work efficiently in a fast paced, high pressure environment.
• Strong attention to detail and commitment to hygiene and safety standards.
• Effective communication to liaise with BOH and FOH teams.

Responsibilities

• Supervise and coordinate BOH operations, ensuring smooth collaboration with the front of house team.
• Oversee BOH staff, supporting recruitment, training and performance management.
• Maintain inventory levels, ensuring stock control, ordering and proper storage of equipment and supplies.
• Ensure all equipment and kitchen areas are maintained to health & safety and hygiene standards.
• Implement SOPs for cleaning and organisation, ensuring efficiency and consistency.
• Monitor and enforce adherence to quality expectations, safety regulations and cleanliness protocols.
• Assist with logistics, deliveries and waste management to ensure an efficient operation.
• Support the setup and breakdown of service areas, ensuring readiness for smooth F&B operations.
• Conduct regular training to ensure the team is aligned with best practices and company standards.
• Respond proactively to challenges, assisting in problem solving and maintaining a positive working environment.

Skills

Supervisory experience

Organisational skills

Leadership

Communication

Customer service

Job description

Salary: £32,250 per annum plus monthly tronc typically £3,400 annually

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.

Key Responsibilities

• Supervise and coordinate BOH operations, ensuring smooth collaboration with the front of house team
• Oversee BOH staff, supporting recruitment, training and performance management
• Maintain inventory levels, ensuring stock control, ordering and proper storage of equipment and supplies
• Ensure all equipment and kitchen areas are maintained to a health & safety and hygiene standards
• Implement SOPs for cleaning and organisation, ensuring efficiency and consistency
• Monitor and enforce adherence to quality expectations, safety regulations and cleanliness protocols
• Assist with logistics, deliveries and waste management to ensure an efficient operation
• Support the setup and breakdown of service areas, ensuring readiness for smooth F&B operations
• Conduct regular training to ensure the team is aligned with best practices and company standards
• Respond proactively to challenges, assisting in problem solving and maintaining a positive working environment

Key Skills, Qualities & Experience

• Previous experience in a similar supervisory role within the hospitality industry
• Strong organisational and leadership skills to effectively manage and motivate a team
• Ability to work efficiently in a fast paced, high pressure environment
• Strong attention to detail and commitment to maintaining the highest hygiene and safety standards
• Effective communication skills to liaise with both BOH and FOH teams

Grantley Hall offers a wide range of benefits and opportunities for all employees:

• A monthly service charge - typically £3,400 annually
• 31 days holiday increasing to 33 days with length of service
• Access to earnings before payday (Stream)
• Holiday Buy/Sell Scheme
• Free parking
• Complimentary meals when on duty
• Discounted modern and spacious live-in accommodation
• Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more…
• Team appreciation and wellbeing activities - Team member of the month awards, BBQ’s, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs
• Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products
• Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector.We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.
• Discounted hotel stays with Pride of Britain hotels
• Complimentary bespoke uniform and annual shoe allowance
• Free sight tests for those eligible
• Onsite Team Gym with professional induction
• Refer a Friend Scheme where you can earn up to £1000
• 24/7 Employee Assistance Support line and online portal supporting ‘mind, money, move, munch’
• Grantley Academy to support your development

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Salary

£32,250 per annum plus monthly tronc typically £3,400 annually