Restaurant Shift Leader - Flexible Hours & Growth Path

Zizzi; Birmingham; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Flexible hours

Path to Assistant Manager

Earned wages on demand

Free meals on shift

50% off when off shift

Virtual GP & EAP

Discounts on travel/cinema

Job summary

Zizzi in the United Kingdom is seeking an enthusiastic Restaurant Supervisor/Shift Leader to help run the restaurant during shifts and coach the Front of House team. You’ll oversee crucial sections like the Pass, Bar, and Floor, ensuring smooth service, high standards, and guest satisfaction across peak and quiet periods.

You’ll lead by example, handle guest issues with a positive approach, and support staff during busy times including evenings and weekends, while upholding brand standards and a

Qualifications

• Experience in a fast-paced hospitality environment with leadership responsibilities.
• Confident, hands-on communicator who brings energy and a lead-by-example attitude to every shift.
• A structured thinker who can organise a floor section but thinks on their feet when things get buzzing.
• Reliable and ready to guide and support the team during peak times, including evenings and weekends.

Responsibilities

• Run the restaurant during quieter periods, making sure everything runs smoothly and safely.
• Lead from the front during peak rushes, with full ownership of the Pass, Bar, or Floor to keep service seamless.
• Step in to resolve any guest issues on the floor with a feel-good solution.
• Motivate and coach the Front of House team to help them grow their skills and deliver standout, feel-good hospitality.
• Care about picture-perfect dish presentation, restaurant standards and the details that make a standout occasion.
• Keep our restaurants safe, clean, and welcoming for your team and guests.

Job description

Zizzi in the United Kingdom is seeking an enthusiastic Restaurant Supervisor/Shift Leader to help run the restaurant during shifts and coach the Front of House team. You’ll oversee crucial sections like the Pass, Bar, and Floor, ensuring smooth service, high standards, and guest satisfaction across peak and quiet periods.

You’ll lead by example, handle guest issues with a positive approach, and support staff during busy times including evenings and weekends, while upholding brand standards and a