Hospitality Supervisor: Lead Fast-Paced Shifts & Team

Zizzi; Marlow; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Flexible hours and minimum-hour契

Clear routes to progression to AM

Earned wages access (Stream)

Free meals on shift

50% off meals when off shift

24/7 Virtual GP

Employee Assistance Programme

Discounts on travel, cinema and top-br

Job summary

Zizzi in the United Kingdom is seeking a Restaurant Supervisor or Shift Leader to lead hands-on during busy periods and sustain service standards. You’ll manage the bar, food pass, or hosting, and drive guest satisfaction with a proactive approach.

You’ll coach the Front of House team, uphold restaurant standards, and resolve guest issues with a can-do mindset. Flexible hours and clear progression paths are on offer, with opportunities to grow toward Assistant Manager roles.

Qualifications

• Experience in a fast-paced retail, hospitality, or leisure environment, ready for leadership responsibilities.
• A confident, hands-on communicator who brings massive energy and a lead-by-example attitude to every shift.
• A structured thinker who can organise a floor section but thinks on their feet when things get buzzing.
• Reliable and ready to guide and support the team during our peak times, including evenings and weekends.

Responsibilities

• Run the restaurant during quieter periods, making sure everything runs smoothly and safely.
• Lead from the front during peak rushes, with full ownership of the Pass, Bar, or Floor to keep service seamless.
• Step in to resolve any guest issues on the floor with a feel-good solution.
• Motivate and coach the Front of House team to help them grow their skills and deliver standout, feel-good hospitality.
• Care about picture-perfect dish presentation, restaurant standards and the details that make a standout occasion.
• Keep our restaurants safe, clean, and welcoming for your team and guests.

Job description

Zizzi in the United Kingdom is seeking a Restaurant Supervisor or Shift Leader to lead hands-on during busy periods and sustain service standards. You’ll manage the bar, food pass, or hosting, and drive guest satisfaction with a proactive approach.

You’ll coach the Front of House team, uphold restaurant standards, and resolve guest issues with a can-do mindset. Flexible hours and clear progression paths are on offer, with opportunities to grow toward Assistant Manager roles.