Lead Hospitality Supervisor – Flexible Hours & Growth

Zizzi; Clewer Village; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Flexible hours

Stream wage access

Free meals on shift

50% off when off shift

24/7 Virtual GP

Employee discounts

Job summary

Zizzi is seeking a Restaurant Supervisor or Shift Leader to join its management team. You will oversee the bar, pass, hosting, and run the floor during busy periods, bringing hands-on leadership and a passion for great hospitality.

You’ll motivate the Front of House team, ensure memorable service, maintain standards, and keep the restaurant safe and welcoming. Flexible hours and progression opportunities are available.

Qualifications

• Experience in fast-paced retail, hospitality or leisure environments.
• Willingness to lead and manage during peak times.
• Strong communication and hands-on leadership style.

Responsibilities

• Run the restaurant during quieter periods, making sure everything runs smoothly and safely.
• Lead from the front during peak rushes, with full ownership of the Pass, Bar, or Floor to keep service seamless.
• Step in to resolve any guest issues on the floor with a feel-good solution.
• Motivate and coach the Front of House team to help them grow their skills and deliver standout, feel-good hospitality.
• Care about picture-perfect dish presentation, restaurant standards and the details that make a standout occasion.
• Keep our restaurants safe, clean, and welcoming for your team and guests.

Skills

Leadership

Communication

Team coaching

Structured thinking

Reliability

Job description

Zizzi is seeking a Restaurant Supervisor or Shift Leader to join its management team. You will oversee the bar, pass, hosting, and run the floor during busy periods, bringing hands-on leadership and a passion for great hospitality.

You’ll motivate the Front of House team, ensure memorable service, maintain standards, and keep the restaurant safe and welcoming. Flexible hours and progression opportunities are available.