Restaurant Performance Director (Hiring Immediately)

JR United Kingdom; Stoke-on-Trent; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a passionate General Manager to lead their team in Stoke-on-Trent. This exciting role involves inspiring your team to deliver exceptional service while maintaining high standards. You will play a key role in fostering a positive work culture, ensuring every guest experience reflects excellence. With a focus on team development and financial acumen, you will drive restaurant performance and contribute to a thriving environment. Enjoy a range of perks, including a generous bonus scheme and industry-leading family-friendly policies, while being part of a company that values individuality and diversity.

Benefits

Bonus scheme – up to £8,000 annually

Access up to 30% of earnings before payday

Private medical insurance

Free food on shift

50% discount outside of work

26 weeks full pay for expectant parents

Recognition as a nationwide legend

Pension scheme

Training programs

Cycle-to-work scheme

Qualifications

• Strong financial skills in budgeting and inventory management.
• Ability to create a positive work culture and develop team members.

Responsibilities

• Inspire team to deliver exceptional service and maintain high standards.
• Coach and develop team to achieve outstanding results.

Skills

Emotional Intelligence

Financial Skills

Data Analysis

Team Building

Problem Solving

Job description

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Restaurant Performance Director (Hiring Immediately), Stoke-on-Trent

Client: Wagamama

Location: Stoke-on-Trent, United Kingdom

Job Category: Other

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EU work permit required:

Yes

Job Views: 2

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

General Manager | Full Time

At Wagamama, we celebrate individuality and diversity. With over 165 restaurants, we are looking for a General Manager to lead our team and continue our journey of nourishing both body and soul.

The role:

As a General Manager, you will inspire your team to deliver exceptional service, maintain high standards, and drive restaurant performance. You will coach and develop your team to reach their full potential while achieving outstanding results.

Requirements:

• Prioritize creating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. Provide excellent training, coaching, and mentorship to emerging leaders.
• Dedicate yourself to delivering exceptional guest experiences, ensuring every interaction reflects high service standards.
• Possess strong financial skills, including budgeting, inventory management, labor management, and strategic marketing. Use data analysis to inform business decisions and foster continuous improvement.
• Focus on building and nurturing your team through recruitment and ongoing development, supporting their personal and professional growth.
• Commit to creating an inclusive environment where team members feel respected and valued, enabling them to thrive in their roles and careers.
• Be a proactive problem solver, capable of quick decision-making and thinking on your feet.

What’s in it for you:

• Bonus scheme – up to £8,000 annually
• Access up to 30% of earnings before payday with Wagestream
• Private medical insurance
• Free food on shift from our menu, plus 50% discount outside of work for friends and family
• Industry-leading family-friendly policy: 26 weeks full pay plus 13 weeks half pay for expectant or adoptive parents
• Be the first to try our new menus
• Wagamama parties with VIP guests throughout the year
• Recognition as a nationwide legend through our national recognition program

Additional benefits include pension scheme, holiday entitlement, training programs, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of Disability Confident.