Restaurant Performance Director (Hiring Immediately)

JR United Kingdom; Telford; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead their team in delivering exceptional guest experiences. This role emphasizes the importance of emotional intelligence and strong leadership skills to cultivate a positive work culture. You will be responsible for financial management, team development, and driving restaurant performance. With a commitment to inclusivity and personal growth, you will empower your team to excel. Enjoy a range of perks, including bonuses and private medical insurance, in a vibrant and supportive environment that values individuality and excellence.

Benefits

Bonus scheme – up to £8,000

Access to earnings before payday

Private medical insurance

Free food on shift

Family-friendly policy

New menu experiences

Wagamama parties

National recognition program

Pension schemes

Gym memberships

Qualifications

• Strong financial acumen for budgeting and inventory management.
• Ability to cultivate a positive and inclusive work culture.

Responsibilities

• Inspire team to deliver exceptional guest experiences.
• Drive restaurant performance and results through coaching.

Skills

Leadership

Financial Acumen

Emotional Intelligence

Problem Solving

Team Development

Job description

Social network you want to login/join with:

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Client:

wagamama

Location:

telford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

general manager |full time

At Wagamama, with over 165 restaurants, we celebrate difference and value personality over perfection — we call it be you, be wagamama. We are looking for a general manager to join us on our journey to nourish from bowl to soul.

The role |

As a general manager, you will inspire your team to deliver exceptional guest experiences, maintaining high standards and continuously coaching and developing your team to achieve their best while driving restaurant performance and results.

If you |

• Prioritize cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. Your ability to influence and empower emerging leaders shines through as you provide excellent training, coaching, and mentorship.
• Are dedicated to excellence in guest experience, ensuring every interaction reflects exceptional service, either through your own efforts or by empowering your team with the necessary skills and mindset.
• Possess strong financial acumen, including budgeting, inventory and labor management, and strategic marketing. You analyze data to inform business decisions and foster a culture of continuous improvement.
• Focus on building and nurturing your team, from recruitment to ongoing development, fostering personal and professional growth among team members.
• Care about creating an inclusive environment where your team feels respected and that they belong, enabling them to nourish and flourish in their roles and careers.
• Are a forward-thinking problem solver, able to think on your feet and make quick decisions.

Then we’d love to hear from you

What’s in it for you |

• Bonus scheme – up to £8,000 a year bonus opportunity
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift — anything from our menu! Plus 50% outside of work to treat friends and family
• An industry-leading family-friendly policy (expectant persons or adopters receive 26 weeks full pay + 13 weeks half pay)
• Be the first to experience our new menus
• Wagamama parties throughout the year with VIP guests
• Recognition as a nationwide love above the door legend through our national recognition program

In addition, we offer pension schemes, holidays, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of Disability Confident.