Restaurant Performance Director (Hiring Immediately)

JR United Kingdom; Bradford; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead their team in delivering exceptional service and maintaining high standards. In this full-time role, you will inspire your team, manage budgets, and foster a positive work culture. This opportunity offers a competitive bonus scheme, private medical insurance, and various perks to support your personal and professional growth. Join a company that values individuality and diversity, and be part of a journey that nourishes both body and soul.

Benefits

Bonus scheme – up to £8,000 per year

Access up to 30% of earnings before payday

Private medical insurance

Free food on shift

50% off outside work

Family-friendly policies

Opportunity to try new menus

Wagamama parties

National recognition program

Pension schemes

Qualifications

• Proven experience in a managerial role within the restaurant industry.
• Strong ability to inspire and develop a diverse team.

Responsibilities

• Foster a positive work culture and ensure exceptional guest experiences.
• Manage budgets, inventory, and marketing strategies effectively.

Skills

Leadership

Emotional Intelligence

Budget Management

Data Analysis

Coaching and Mentorship

Job description

Job Description

Position: General Manager | Full Time

At Wagamama, we celebrate individuality and diversity. With over 165 restaurants, we are looking for a General Manager to join us on our journey to nourish both body and soul.

The Role:

As a General Manager, you will inspire your team to deliver exceptional service, maintain high standards, and drive restaurant performance. You will coach and develop your team to reach their potential while achieving outstanding results.

Responsibilities:

• Foster a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. Provide training, coaching, and mentorship to emerging leaders.
• Ensure every guest interaction reflects exceptional service, supporting your team in delivering memorable experiences.
• Manage budgets, inventory, labor, and marketing strategies. Use data analysis to inform business decisions and promote continuous improvement.
• Recruit, develop, and nurture your team, encouraging personal and professional growth.
• Create an inclusive environment where team members feel respected and valued, enabling them to thrive.
• Think proactively and make quick, effective decisions as a problem solver.

What We Offer:

• Bonus scheme – up to £8,000 per year
• Access up to 30% of earnings before payday with Wagestream
• Private medical insurance
• Free food on shift and 50% off outside work
• Industry-leading family-friendly policies (26 weeks full pay + 13 weeks half pay for expectant or adopting parents)
• Opportunity to try our new menus first
• Wagamama parties with VIP guests
• National recognition through our "Love Above the Door" program

Additionally, we offer pension schemes, holiday leave, training, cycle-to-work schemes, discounts, gym memberships, and long service awards.

Be You, Be Wagamama

Wagamama is proudly part of the Disability Confident scheme.