Restaurant Performance Director (Hiring Immediately)

JR United Kingdom; York; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a passionate General Manager to lead a vibrant team in delivering exceptional guest experiences. This role emphasizes cultivating a positive and inclusive work culture while driving restaurant performance. You will be responsible for coaching your team, managing finances, and ensuring every guest interaction reflects outstanding service. With a focus on personal and professional growth, this opportunity offers a dynamic environment where your leadership can shine. Join this exciting journey and make a significant impact in a thriving restaurant setting!

Benefits

Bonus scheme — up to £8,000 annually

Access to earnings before payday

Private medical insurance

Free food on shift

50% off food outside of work

Family-friendly policy

New menu trials

Wagamama parties

Recognition programme

Pension scheme

Qualifications

• Strong financial skills including budgeting and inventory management.
• Ability to cultivate a positive and inclusive work culture.

Responsibilities

• Inspire team to excel in guest service and maintain high standards.
• Coach and develop team members to reach their potential.

Skills

Emotional Intelligence

Team Development

Financial Acumen

Problem Solving

Job description

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Restaurant Performance Director (Hiring Immediately), York

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Client:

wagamama

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

General Manager | Full Time

At Wagamama, with over 165 restaurants, we celebrate individuality and diversity. We value personality over perfection — we call it be you, be Wagamama. We are looking for a General Manager to join us on our journey to nourish from bowl to soul.

The Role |

As a General Manager, you will inspire your team to excel in guest service, maintaining high standards and expectations. You will coach and develop your team to reach their potential while driving restaurant performance and achieving excellent results.

We are looking for someone who |

• Prioritizes cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at influencing and empowering emerging leaders through training, coaching, and mentorship.
• Is dedicated to delivering exceptional guest experiences, ensuring every interaction reflects outstanding service, whether personally or through your team.
• Has strong financial skills, including budgeting, inventory, labor management, and strategic marketing. You analyze data to inform business decisions and foster continuous improvement.
• Focuses on building and nurturing your team from recruitment through ongoing development, supporting personal and professional growth.
• Cares about creating an inclusive environment where your team feels respected and valued, enabling them to thrive in their roles and careers.
• Is a forward-thinking problem solver, capable of making quick decisions on your feet.

We’d love to hear from you if |

• You prioritize a positive, inclusive work environment.
• You have a passion for delivering exceptional guest experiences.
• You possess strong financial acumen.
• You are committed to team development and inclusivity.
• You are a proactive problem solver.

What’s in it for you |

• Bonus scheme — up to £8,000 annually
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift — anything from our menu! Plus 50% outside of work to treat friends and family
• Industry-leading family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Be the first to try our new menus
• Wagamama parties with VIP guests throughout the year
• Recognition as a nationwide Wagamama legend through our recognition programme

Additionally, we offer pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of the Disability Confident scheme.