Restaurant Manager - Weybridge, Surrey

St George's Hill Lawn Tennis Club; Weybridge; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prestigious lawn tennis club in Weybridge seeks a dedicated manager to ensure high service levels in the Food & Beverage Department. You will lead and motivate a team, implement training programmes, and ensure compliance with health and safety regulations. Ideal candidates will possess strong communication skills and be flexible in their approach. This role offers an engaging environment and opportunities for personal development.

Qualifications

• Strong communicator with the ability to engage with members.
• Self-motivated and can handle setbacks and changing priorities.
• Experience in food and beverage operations is preferred.

Responsibilities

• Recruit and motivate a team to deliver excellent service.
• Implement training programmes for team members.
• Engage with members for feedback and quality assurance.
• Maximise profitability within the Food & Beverage Department.
• Support the DM rota and safeguard club protocols.

Skills

Team motivation

Coaching skills

Customer focus

Communication

Flexibility

Job description

Responsibilities

• To recruit and motivate a team who can deliver high levels of service to our members.
• To implement a full training programme for supervisors and team members on all aspects of the job with sign-off on completion.
• To be on the floor for the majority of the working week, coaching the team and ensuring the agreed service standards are being met.
• To engage with members for feedback.
• To work with the Executive Chef and Head Chef to ensure the food quality and presentation is to the agreed standard.
• To comply with all food and beverage health, liquor and safety regulations, as well as all applicable laws both national and local.
• Maximise profitability within the Food & Beverage Department, by ensuring compliance with established budget for cost, labour and revenue benchmarks.
• To polarise shifts with the Assistant F&B Service Manager to ensure standards are always being maintained.
• To ensure the wider club team are aware of all promotions and important information regarding the Restaurants.
• To coach and develop the Assistant F&B Services Manager to be able to do the higher role in your absence.
• To be fully trained in Club opening and closing procedures and Duty Management responsibilities and be prepared to support the DM rota where required.
• To undertake any other reasonable request made by the Deputy General Manager, General Manager or CEO.
• To act as a Deputy Designated Safeguarding lead for the Club
• To attend regular Safeguarding team meetings
• Confident & outgoing personality
• Strong communicator
• Ability to multi-task
• Self-motivated. The ability to keep going despite setbacks. Deal with changes in priority, juggle several activities to continue to remain effective.
• Customer Focused.
• Flexible working approach with regard to operational needs.
• To be able to generate alternative approaches to problems.