Restaurant Manager: Mayfair Luxury Dining Experience Lead

Cambridge House; Greater London; Sur place; GBP 55 000 - 75 000; Plein temps

Résumé du poste

Cambridge House's Major’s restaurant in Mayfair is seeking a dynamic Restaurant Manager to lead day-to-day operations in close collaboration with the General Manager, translating the restaurant’s vision into a distinctive guest experience.

You will partner with the Culinary team to align menus and service, lead onboarding and coaching, and uphold the highest standards of cleanliness, safety and presentation across the venue.

Qualifications

• Experience leading pre-openings and establishing service standards.
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Responsabilités

• Lead and support opening and ongoing operation with the General Manager, translating the restaurant’s vision into a distinctive identity and consistently excellent standards.
• Own the guest experience from arrival to farewell, setting the pace of service, anticipating needs and ensuring every detail reflects the character of Major’s.
• Partner closely with the Culinary team to ensure menus, service styles and guest expectations are aligned and consistently delivered.
• Build strong relationships across Cambridge House, collaborating with Food & Beverage, Reservations and Front-of-House teams to create a connected experience throughout the House.
• Lead onboarding, training and coaching to ensure the team feels confident, valued and connected to the vision of Major’s.
• Curate a culture of shared responsibility, open communication and genuine camaraderie, where preparation is thorough and every team member understands their role in the guest experience.
• Bring the personality of Major’s to life through thoughtful guest engagement, building meaningful relationships with returning guests and handling feedback and service recovery with care and good judgement.
• Maintain impeccable standards of cleanliness, presentation, food safety, licensing and health and safety across the restaurant.

Connaissances

Leadership

Organization

Guest experience

Team coaching

Communication

Description du poste

Cambridge House's Major’s restaurant in Mayfair is seeking a dynamic Restaurant Manager to lead day-to-day operations in close collaboration with the General Manager, translating the restaurant’s vision into a distinctive guest experience.

You will partner with the Culinary team to align menus and service, lead onboarding and coaching, and uphold the highest standards of cleanliness, safety and presentation across the venue.