Restaurant Manager - Major's

Cambridge-House; Greater London; Vor Ort; GBP 60.000 - 90.000; Vollzeit

Zusammenfassung

Cambridge House in Mayfair is recruiting a Restaurant Manager for Major’s, the glamorous signature restaurant. You will work with the General Manager to lead day-to-day operations and deliver an elegant, vibrant dining experience where every detail reflects Major’s character.

You will oversee onboarding, train teams, and collaborate with the Culinary team to ensure menus and service meet the highest standards, while maintaining safety and cleanliness across the restaurant.

Qualifikationen

• Experience leading restaurant pre-openings.
• Strong organizational skills and ability to work under pressure.
• Thorough understanding of hospitality operations and financial performance.

Aufgaben

• Lead and support the opening and ongoing operation of Major’s alongside the General Manager.
• Own the guest experience from arrival to farewell with a warm, intuitive service.
• Partner with Culinary team to align menus, service styles and guest expectations.
• Build strong relationships across Cambridge House with F&B, Reservations and Front-of-House teams.
• Lead onboarding, training and coaching to embed the Major’s vision.
• Cultivate a culture of shared responsibility, open communication and guest-focused service.
• Bring Major’s personality to life through thoughtful guest engagement and feedback handling.
• Maintain impeccable standards of cleanliness, food safety, licensing and health & safety.

Kenntnisse

Leadership

Pre-openings

Hospitality ops

Guest experience

Financial awareness

Jobbeschreibung

Since 1756, Cambridge House has been the home where the Great and the Glorious gather. The storied Mayfair townhouse reawakens in 2026. The centuries old landmark, which has welcomed tastemakers and world shapers throughout its rich history, will be the capital’s most magnetic and vibrant gathering place and experience-driven luxury hotel. The imaginative renewal of this historic property at 94 Piccadilly will capture the spirit of London like no other, providing a captivating new Mayfair destination for Londoners and international visitors alike.

Set in the historic building which formerly housed the iconic In and Out military club, the 18th Century Georgian mansion and Grade 1-listed Palladian-style townhouse will be brilliantly reimagined as a 102-room hotel. Preserving its rich heritage while offering a harmonious blend of luxuriously private and vibrant social spaces replete with unique dining destinations and Auberge spa. It will also be home to an exclusive members club set to define the new pulse of modern London life.

Follow Cambridge House, Auberge Collection on Instagram and Facebook @CambridgeHouseAuberge

Job Description

Major’s, the signature restaurant of Cambridge House in Mayfair, is a glamorous ode to ritzy mid-century dining, drawing inspiration from the classic London grill. Major’s blends timeless elegance with dramatic flair. The menu will be a love letter to classic cuisine, showcasing the finest cuts of meat and seafood and local produce. An original concept, Major’s is set to redefine London dining.

As Restaurant Manager of Major’s, you will work closely with the General Manager to lead the day-to-day operation and experience of Cambridge House’s restaurant. With a deep understanding that exceptional dining extends far beyond the plate, you will champion every detail - from a warm, intuitive welcome and confident, engaged service to seamless collaboration between kitchen and floor. You will set the tone from first arrival to final farewell, creating an effortlessly elegant, vibrant and distinctive restaurant experience that leaves a lasting impression and inspires guests to return.

Key Responsibilities:

Lead and support the opening and ongoing operation of Major’s alongside the General Manager, translating the restaurant’s vision into a distinctive identity and consistently excellent standards.

Own the guest experience from arrival to farewell, setting the pace of service, anticipating needs and ensuring every detail reflects the character of Major’s.

Partner closely with the Culinary team to ensure menus, service styles and guest expectations are aligned and consistently delivered.

Build strong relationships across Cambridge House, collaborating with Food & Beverage, Reservations and Front-of-House teams to create a connected experience throughout the House.

Lead onboarding, training and coaching to ensure the team feels confident, valued and connected to the vision of Major’s.

Curate a culture of shared responsibility, open communication and genuine camaraderie, where preparation is thorough and every team member understands their role in the guest experience.

Bring the personality of Major’s to life through thoughtful guest engagement, building meaningful relationships with returning guests and handling feedback and service recovery with care and good judgement.

Maintain impeccable standards of cleanliness, presentation, food safety, licensing and health and safety across the restaurant.

Qualifications

Confident in leading pre-openings, establishing operating procedures, service standards and training plans, while building a collaborative, supportive and connected team culture.

Highly organised and composed under pressure, with a creative, solutions-focused mindset, strong attention to detail and the ability to balance priorities, build relationships, challenge convention thoughtfully and learn from others.

A thorough understanding of hospitality and restaurant operations, with commercial awareness across financial performance, stock management and daily administration.

Flexibility to work evenings, weekends and the varied hours that come with a restaurant at the heart of Mayfair.

The right to work in the UK.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.