Restaurant Manager - Mayfair Luxury Dining Experience

Auberge Collection; Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

Cambridge House's Major’s in Mayfair, part of Auberge Collection, seeks a Restaurant Manager to lead daily operations and the guest experience under the General Manager. You will translate the restaurant’s vision into a distinctive identity with high standards and elegant service.

Own the guest journey from arrival to departure, align with the Culinary team on menus and service, and coach the team to deliver a vibrant, memorable dining experience that reflects Major’s character and invites

Qualifications

• Confident in leading pre-openings, establishing operating procedures, service standards and training plans, while building a collaborative, supportive and connected team culture.
• Highly organised and composed under pressure, with a creative, solutions-focused mindset, strong attention to detail and the ability to balance priorities, build relationships, challenge convention thoughtfully and learn from others.
• A thorough understanding of hospitality and restaurant operations, with commercial awareness across financial performance, stock management and daily administration.
• Flexibility to work evenings, weekends and the varied hours that come with a restaurant at the heart of Mayfair.
• The right to work in the UK.

Responsibilities

• Lead and support the opening and ongoing operation of Major’s alongside the General Manager, translating the restaurant’s vision into a distinctive identity and consistently excellent standards.
• Own the guest experience from arrival to farewell, setting the pace of service, anticipating needs and ensuring every detail reflects the character of Major’s.
• Partner closely with the Culinary team to ensure menus, service styles and guest expectations are aligned and consistently delivered.
• Build strong relationships across Cambridge House, collaborating with Food & Beverage, Reservations and Front-of-House teams to create a connected experience throughout the House.
• Lead onboarding, training and coaching to ensure the team feels confident, valued and connected to the vision of Major’s.
• Curate a culture of shared responsibility, open communication and genuine camaraderie, where preparation is thorough and every team member understands their role in the guest experience.
• Bring the personality of Major’s to life through thoughtful guest engagement, building meaningful relationships with returning guests and handling feedback and service recovery with care and good judgement.
• Maintain impeccable standards of cleanliness, presentation, food safety, licensing and health and safety across the restaurant.

Skills

Restaurant leadership

Team management

Operations management

Guest experience

Pre-opening experience

Job description

Cambridge House's Major’s in Mayfair, part of Auberge Collection, seeks a Restaurant Manager to lead daily operations and the guest experience under the General Manager. You will translate the restaurant’s vision into a distinctive identity with high standards and elegant service.

Own the guest journey from arrival to departure, align with the Culinary team on menus and service, and coach the team to deliver a vibrant, memorable dining experience that reflects Major’s character and invites