Restaurant Manager: Lead Team, Elevate Guest Experience

Haven; Humberston; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Up to 10% annual bonus

Job summary

Haven is hiring a Restaurant Manager for JD Wetherspoons in Humberston. You will lead a high-energy front-of-house team, delivering outstanding service, ensuring safety, and managing resources to sustain excellent guest experiences.

You’ll drive performance, provide coaching, and uphold high standards while working in a busy environment, with focus on development and compliance with company policies.

Qualifications

• Proven experience in pub/restaurant management or comparable leadership roles.
• Ability to lead fast-paced front-of-house teams while maintaining service quality.
• Strong customer service focus with problem-solving skills and a proactive approach.

Responsibilities

• Lead, motivate, and support front-of-house teams to deliver excellent service.
• Drive guest experience, addressing concerns and creating a welcoming atmosphere.
• Monitor performance, provide feedback, coaching, and conduct reviews.
• Oversee scheduling, budgets, and resources to maximise efficiency.
• Ensure operations comply with health and safety regulations and policies.
• Resolve operational issues quickly to ensure smooth daily running.
• Support staff development through training and mentoring.

Skills

Team Leadership

Communication

Customer Service

Problem Solving

Health & Safety

Budgeting

Attention to Detail

Scheduling

Job description

Haven is hiring a Restaurant Manager for JD Wetherspoons in Humberston. You will lead a high-energy front-of-house team, delivering outstanding service, ensuring safety, and managing resources to sustain excellent guest experiences.

You’ll drive performance, provide coaching, and uphold high standards while working in a busy environment, with focus on development and compliance with company policies.