Restaurant Manager – Haven

Haven; Humberston; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Up to 10% annual bonus

Job summary

Haven is hiring a Restaurant Manager for JD Wetherspoons in Humberston. You will lead a high-energy front-of-house team, delivering outstanding service, ensuring safety, and managing resources to sustain excellent guest experiences.

You’ll drive performance, provide coaching, and uphold high standards while working in a busy environment, with focus on development and compliance with company policies.

Qualifications

• Proven experience in pub/restaurant management or comparable leadership roles.
• Ability to lead fast-paced front-of-house teams while maintaining service quality.
• Strong customer service focus with problem-solving skills and a proactive approach.

Responsibilities

• Lead, motivate, and support front-of-house teams to deliver excellent service.
• Drive guest experience, addressing concerns and creating a welcoming atmosphere.
• Monitor performance, provide feedback, coaching, and conduct reviews.
• Oversee scheduling, budgets, and resources to maximise efficiency.
• Ensure operations comply with health and safety regulations and policies.
• Resolve operational issues quickly to ensure smooth daily running.
• Support staff development through training and mentoring.

Skills

Team Leadership

Communication

Customer Service

Problem Solving

Health & Safety

Budgeting

Attention to Detail

Scheduling

Job description

Position: Restaurant Manager– JD Wetherspoons
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus
Join our One Great Team here at Haven in our JD Wetherpoons as a Restaurant Manager! Bring your leadershipexpertiseto deliver outstanding service and unforgettable meals, creating memorable dining experiences for every guest.
As the JD Wetherspoons Restaurant Manager,you’llbe at the heart of an energetic front of house team, leading with clear direction and plenty of motivation.You’llinspire your team to hit their goals and keep uphigh standardsby showing them howit’sdone!You’llbe hands‑on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly.You’llalso be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus,you’llmake sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management:Monitorindividual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
• Training and Development: Supportteam development through ongoing training, mentoring, and creating growth opportunities.

Requirements

• – Proven experience in roles such as Pub Manager, Restaurant Manager, General Manager, Front of House Manager, or a similar leadership position.
• – Strong leadership and communication skills.
• – Ability to work in a fast-paced environment whilemaintainingattention to detail.
• – Exceptional customer service and problem‑solving abilities.
• – Knowledge of health and safety regulations.
• – Strong organisational and multitasking skills.
• – Experience in budgeting andfinancial management.
• – Flexibility to work evenings, weekends, and holidays.

What We Offer

• – An inclusive, supportive work environment.
• – Comprehensive training and ongoing support.
• – Career development opportunities, including fully funded qualifications.
• – Exclusive team perks, including up to 50% off on‑park dining, 20% discounts on Haven Holidays and in‑store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.