Restaurant General Manager: Lead High-Volume Service & Growth

Amia Experience; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A contemporary restaurant in Birmingham is seeking an experienced General Manager to oversee day-to-day operations across breakfast, lunch, and evening services. The ideal candidate will have proven experience in senior hospitality management, strong leadership capabilities, and a proactive, solutions-focused approach. Responsibilities include managing staff, ensuring compliance with safety regulations, and driving sales. This full-time position offers a competitive salary and the opportunity to shape a growing restaurant operation.

Benefits

Competitive salary

Supportive working environment

Qualifications

• Proven experience as a General Manager or senior management role in hospitality.
• Strong leadership and team management skills.
• Experience managing high-volume service across multiple dayparts.
• Solid understanding of financial management, stock control, and labour planning.
• Excellent communication and organisational skills.
• Hands-on, proactive, and solutions-focused approach.
• Flexible to work across varied shifts including weekends.

Responsibilities

• Oversee all restaurant operations across breakfast, lunch, and evening services.
• Lead, motivate, and manage front-of-house and kitchen teams.
• Ensure excellent customer service and consistently high standards.
• Manage staffing levels, rotas, recruitment, and training.
• Monitor budgets, labour costs, and overall financial performance.
• Ensure compliance with food safety, health & safety, and licensing regulations.
• Handle customer feedback and resolve issues professionally.
• Drive sales, improve efficiency, and maintain brand standards.
• Work closely with ownership to support business growth and performance.

Skills

Leadership

Team management

Customer service

Financial management

Job description

A contemporary restaurant in Birmingham is seeking an experienced General Manager to oversee day-to-day operations across breakfast, lunch, and evening services. The ideal candidate will have proven experience in senior hospitality management, strong leadership capabilities, and a proactive, solutions-focused approach. Responsibilities include managing staff, ensuring compliance with safety regulations, and driving sales. This full-time position offers a competitive salary and the opportunity to shape a growing restaurant operation.