Restaurant General Manager

Wendy's Watford - 14797; Watford; On-site; GBP 30,000 - 38,000; Full time

Job summary

A well-known fast-food restaurant in Watford is seeking a Restaurant General Manager to oversee all aspects of operations. You will lead a diverse team, enhance customer experiences, and ensure effective management for optimal profit in a fast-paced environment. Ideal candidates should have significant management experience and a background in food service. This role also offers a competitive salary up to £38K along with a target bonus and numerous benefits including paid time off and professional growth opportunities.

Benefits

Up to £38K salary

Target bonus of 15%

20 paid days off plus 8 paid holidays

Free meals and family discounts

Defined career path and training

Employee Assistance Program

Qualifications

• Experience leading people, preferably in a food service environment.
• 3 years of line operations experience in a fast-paced setting.
• 4 years of management experience.
• Flexibility to work 45-hour weeks and be available all days.

Responsibilities

• Lead a multi-talented team and oversee all operations.
• Ensure great food and service for repeat customers.
• Coach Managers and Crew Members for optimal performance.
• Drive store sales and profitability through effective management.

Skills

Leadership

Customer service

Team development

Operational excellence

Job description

Restaurant General Manager

Manage all aspects of operations for a Wendy’s restaurant, including customer service, employee management, and financial performance.

The benefits:

• Up to £38K salary, depending on experience
• Target bonus of 15% with opportunity to earn more based on restaurant performance
• Bonus guaranteed before opening and for 3 months after for new restaurant openings
• 20 paid days off plus 8 paid holidays
• Free meals and family discounts
• Defined career path, training, and professional development
• Employee Assistance Program: no‑cost access to mental health services, legal guidance, financial advice, and more

What you’ll do:

• Lead a multi‑talented team and oversee all people and operations for the restaurant
• Treat customers like family and ensure great food, service, and overall experience encourages repeat visits
• Coach Managers and Crew Members to perform optimally and consistently improve each shift
• Provide clear direction, develop employees, and maximize their contributions and growth potential
• Recruit, train, and develop talent while promoting a fun, energizing work environment
• Collaborate with HR to manage employee concerns promptly and appropriately at the restaurant level
• Drive store sales and profitability through effective management and operational excellence

What you bring to the table:

• Experience leading people, preferably in a food service environment
• 3 years of line operations experience with demonstrated ability to lead and manage in a fast‑paced setting
• 4 years of management experience
• Flexibility to work 45‑hour weeks and be available all day parts and days of the week

You’re willing and able to:

• Travel to other locations (restaurants, area office, etc.) as needed
• Stand for long periods, bend and kneel, and lift weights between 25–50 kg

We are a proud equal opportunity employer – all races, religions, nationalities, genders, and the LGBTQ+ community are welcome. We provide reasonable accommodations to enable people with disabilities to perform the essential functions of their jobs.