Responsive Repairs Manager: Lead, Deliver & Improve

ESSENTIAL EMPLOYMENT LTD; England; On-site; GBP 36,000 - 47,000; Full time

Job summary

ESSENTIAL EMPLOYMENT LTD in Somerset is seeking a Responsive Repairs Manager to oversee day-to-day delivery of the responsive repairs service. You will lead supervisors, operatives and external contractors to meet customer expectations and organisational values.

The role is full-time on a temporary basis with a daily rate of £222.54. You will ensure compliance with health and safety, monitor KPIs and budgets, and drive service improvements while resolving complex repairs issues.

Responsibilities

• Manage day‑to‑day delivery of the responsive repairs service
• Lead and support supervisors, operatives, and external contractors
• Ensure compliance with health & safety, statutory, and regulatory requirements
• Monitor performance against KPIs, service standards, and budgets
• Manage contractor performance, quality, and value for money
• Resolve complex repairs issues and customer complaints
• Contribute to service improvements and operational planning
• Ensure repairs are delivered in line with customer expectations and organisational values

Job description

ESSENTIAL EMPLOYMENT LTD in Somerset is seeking a Responsive Repairs Manager to oversee day-to-day delivery of the responsive repairs service. You will lead supervisors, operatives and external contractors to meet customer expectations and organisational values.

The role is full-time on a temporary basis with a daily rate of £222.54. You will ensure compliance with health and safety, monitor KPIs and budgets, and drive service improvements while resolving complex repairs issues.