Residential Community Host & Front Desk Concierge

urbanbubble Ltd; Manchester; On-site; GBP 21,000 - 30,000; Full time

Job summary

urbanbubble Ltd is seeking a Community Host in Manchester to greet residents and visitors at the front desk, assist with enquiries, and coordinate move-ins within Trinity Way. You will support the resident journey, helping to deliver a high-quality living experience in a prestigious development.

You will maintain safety standards, handle correspondence, coordinate contractor access, and contribute to resident communications and events to foster a welcoming community.

Qualifications

• Strong customer service and communication skills.
• Organised, detail-focused, and proactive.
• Confident working independently and handling issues calmly.
• IT literate (MS Office and systems).

Responsibilities

• Be the face of the community, delivering a professional and welcoming service to residents and visitors.
• Maintain building safety and security through inspections and emergency procedures.
• Complete operational tasks to ensure compliance and support team KPIs.
• Support the resident journey to deliver an excellent living experience.
• Respond to enquiries and support viewings and applications.
• Assist prospects through to move-in and coordinate listings.
• Deliver smooth move-in and move-out experiences and handle renewals.

Skills

Customer service

Communication

Organised

IT literacy

Tools

MS Office

Job description

urbanbubble Ltd is seeking a Community Host in Manchester to greet residents and visitors at the front desk, assist with enquiries, and coordinate move-ins within Trinity Way. You will support the resident journey, helping to deliver a high-quality living experience in a prestigious development.

You will maintain safety standards, handle correspondence, coordinate contractor access, and contribute to resident communications and events to foster a welcoming community.