Resident Experience Concierge – Build-to-Rent Community

TieTalent; Manchester; On-site; GBP 24,300 - 29,700; Full time

Benefits offered by this job

33 days holiday

Employee Assistance Programme

Health benefits

Cycle-to-work scheme

Job summary

An esteemed property management company in Manchester seeks a Resident Services Associate to support operations at their flagship development. You will be the first point of contact for residents and will manage various services, ensure efficient communication, and contribute to a vibrant community. The ideal candidate will have strong customer service skills, proficiency in Microsoft Office, and a passion for enhancing residents' experiences. A salary of £27,000 per year is offered along with several employee benefits.

Qualifications

• Experienced in delivering excellent customer service.
• Strong understanding of health and safety requirements.
• Proficiency in Microsoft Office applications.

Responsibilities

• Provide exceptional customer service to residents.
• Manage reservations for amenity spaces.
• Handle maintenance issues and ensure timely resolutions.

Skills

Customer service

Microsoft Office proficiency

Communication skills

Education

ARLA, IRPM, or COSHH qualifications

Tools

Booking systems

Job description

An esteemed property management company in Manchester seeks a Resident Services Associate to support operations at their flagship development. You will be the first point of contact for residents and will manage various services, ensure efficient communication, and contribute to a vibrant community. The ideal candidate will have strong customer service skills, proficiency in Microsoft Office, and a passion for enhancing residents' experiences. A salary of £27,000 per year is offered along with several employee benefits.