Resident Liaison & Projects Coordinator (Hybrid)

Babergh and Mid Suffolk District Council; Wenham Magna; Hybrid; GBP 31,000 - 37,000; Full time

Job summary

A local government authority in Wenham Magna is seeking a Resident Liaison and Project Co-ordinator. This full-time permanent role involves managing customer relations, supporting project delivery, and ensuring effective communication across various teams. Ideal candidates should possess an NVQ Level 3 or equivalent, alongside proven project management and customer service experience. Additional benefits include a competitive salary, generous leave entitlement, and hybrid work opportunities. Closing date for applications is 14 December 2025.

Benefits

Great opportunities for learning and development

Generous leave entitlement

Competitive Local Government Pension Scheme

Wellbeing Support Program

Employee Assist Program

Health Care Options

Qualifications

• Proven experience in supporting project delivery and investment programmes.
• Confident in managing the customer and resident liaison process.
• Ability to manage competing priorities under pressure.

Responsibilities

• Act as a customer-focused professional managing project delivery.
• Monitor project timetables and communicate milestones to stakeholders.
• Lead on customer liaison across multiple programmes.

Skills

Customer service

Project management

IT skills (Microsoft Office)

Complaint resolution

Education

NVQ Level 3, ONC, or equivalent

Job description

A local government authority in Wenham Magna is seeking a Resident Liaison and Project Co-ordinator. This full-time permanent role involves managing customer relations, supporting project delivery, and ensuring effective communication across various teams. Ideal candidates should possess an NVQ Level 3 or equivalent, alongside proven project management and customer service experience. Additional benefits include a competitive salary, generous leave entitlement, and hybrid work opportunities. Closing date for applications is 14 December 2025.