Resident Growth & Relations Manager

Care UK; Saffron Walden; Presencial; GBP 36 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Commission structure

Benefits package

Resumo da oferta

Care UK is seeking a Customer Relations Manager at Bailey Lodge in Saffron Walden, Essex. You will build community relationships, drive enquiries and occupancy, and promote the home through events, sponsorships and PR.

As an experienced sales and business development professional, you will ensure a high level of customer service for every enquiry, collaborate with the Home Manager and Head of Departments, and contribute to a dynamic team focused on resident well‑being and service excellence.

Qualificações

• Experience in sales and business development within care or similar sector.
• Strong customer service orientation and ability to manage multiple priorities.
• Proven ability to meet revenue targets through community activities.

Responsabilidades

• Achieve targets for resident occupancy and average weekly fee.
• Promote the care home and drive enquiries through events, sponsorships, and PR.
• Communicate accurate information to prospective clients about facilities, services, and prices.
• Monitor competitor landscape and identify market opportunities.
• Collaborate with the Home Manager and Head of Departments.
• Complete all required reports accurately and on time.
• Available for evening and weekend meetings and events as required.

Conhecimentos

Consultative sales

Self-motivated

Collaborative

Highly organised

Customer service oriented

Descrição da oferta de emprego

Care UK is seeking a Customer Relations Manager at Bailey Lodge in Saffron Walden, Essex. You will build community relationships, drive enquiries and occupancy, and promote the home through events, sponsorships and PR.

As an experienced sales and business development professional, you will ensure a high level of customer service for every enquiry, collaborate with the Home Manager and Head of Departments, and contribute to a dynamic team focused on resident well‑being and service excellence.