Resident Growth & Relations Manager

Care UK; Cambridge; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Commission plan

Benefits package

Job summary

Care UK in Cambridge is recruiting a Customer Relations Manager for Heathlands House Care Home to lead sales and community engagement, driving occupancy and revenue through events and PR.

The role requires a consultative sales approach, strong organisation, and the ability to build trusted relationships with residents, families, and partners. Evening and weekend involvement may be required, with a competitive salary and commission structure and benefits.

Qualifications

• Experience in sales and business development within care or service sectors.
• Strong relationship-building with residents, families and partners.
• Willingness to attend evening and weekend events as required.

Responsibilities

• Achieve targets for resident occupancy and weekly fees.
• Promote the care home and drive enquiries via events, sponsorships and PR.
• Communicate accurate information about facilities, services and prices.

Skills

Consultative sales

Self-motivated

Collaborative

Highly organised

Customer focused

Job description

Care UK in Cambridge is recruiting a Customer Relations Manager for Heathlands House Care Home to lead sales and community engagement, driving occupancy and revenue through events and PR.

The role requires a consultative sales approach, strong organisation, and the ability to build trusted relationships with residents, families, and partners. Evening and weekend involvement may be required, with a competitive salary and commission structure and benefits.