Reservations - Team Member

Splendid Hospitality Group; Brentford; On-site; GBP 20,000 - 26,000; Full time

Job summary

The Grand, York is seeking a Reservations Team Member to turn enquiries into bookings with warmth, speed and precision, kicking off every guest journey in luxury.

You will be the friendly voice behind unforgettable stays, handling enquiries, confirming details, and ensuring accurate reservations with a swift, seamless guest experience. Training and career development are provided within Splendid Hospitality Group.

Job description

Are you a master of first impressions with a passion for luxury? We’re hunting for a sharp, personable Reservations Team Member to be the friendly voice behind unforgettable guest experiences at The Grand, York Your role? Turning enquiries into bookings with style, speed, and precision—making every guest’s journey start with a wow.

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