Luxury Reservations & Guest Experience Specialist
Splendid Hospitality Group
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Job summary
The Grand, York is seeking a Reservations Team Member to turn enquiries into bookings with warmth, speed and precision, kicking off every guest journey in luxury.
You will be the friendly voice behind unforgettable stays, handling enquiries, confirming details, and ensuring accurate reservations with a swift, seamless guest experience. Training and career development are provided within Splendid Hospitality Group.
Job description
The Grand, York is seeking a Reservations Team Member to turn enquiries into bookings with warmth, speed and precision, kicking off every guest journey in luxury.
You will be the friendly voice behind unforgettable stays, handling enquiries, confirming details, and ensuring accurate reservations with a swift, seamless guest experience. Training and career development are provided within Splendid Hospitality Group.
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