Reservations & Events Manager — Hospitality Specialist

Catering; Hemel Hempstead; On-site; GBP 34,000 - 36,000; Full time

Benefits offered by this job

Staff stays discount

Dining discounts

Employee assistance

Retail discounts

Cycle to work

Service awards

Job summary

Platinum Recruitment is recruiting for a Reservations Manager role in Hemel Hempstead. This position combines reservations oversight with event coordination within a busy hotel environment, offering a strong corporate and leisure client base and excellent transport links.

The role requires experience in reservations or event management, strong organisational and communication skills, and the ability to handle multiple bookings while maintaining top service levels.

Qualifications

• Experience in reservations, event management or hospitality administration.
• Excellent organisational and communication skills.
• Ability to manage multiple bookings and coordinate event logistics.
• A customer-focused approach with strong attention to detail.
• Confidence working proactively and collaboratively as part of a team.

Responsibilities

• Overseeing booking processes and ensuring reservations are accurate.
• Coordinating events from the initial enquiry through to execution.
• Communicating with clients to understand their requirements and deliver excellent service.
• Managing event logistics and liaising with internal teams and suppliers.
• Ensuring bookings are fully documented and enquiries are handled promptly.

Skills

Reservations experience

Event management

Hospitality administration

Organisational skills

Communication skills

Team collaboration

Job description

Platinum Recruitment is recruiting for a Reservations Manager role in Hemel Hempstead. This position combines reservations oversight with event coordination within a busy hotel environment, offering a strong corporate and leisure client base and excellent transport links.

The role requires experience in reservations or event management, strong organisational and communication skills, and the ability to handle multiple bookings while maintaining top service levels.